Return Policy | VNN Wealth

Introduction and Scope

Our return policy outlines the conditions under which clients can request a refund for our services. This policy applies to the comprehensive portfolio review service provided by Virtue & Nature (VNN Wealth). The term “Virtue & Nature (VNN Wealth)” (or “us”/“we”/”our”) refers to the owner of the website. The term “you” refers to the user or viewer of our website.

Eligibility for Refunds

We are committed to ensuring your satisfaction with our services. If you are not satisfied with the service provided, you may request a refund within 7 days of service completion. Proof of dissatisfaction, such as documented issues or unmet service criteria, is required.

Refund Process

To request a refund, please email us at info@vnnwealth.com. Include your invoice number and a detailed reason for your dissatisfaction. We will evaluate your request within 7 business days.

Refund Terms

  • Partial Refunds: Partial refunds may be issued if a portion of the service was satisfactorily completed.
  • Full Refunds: Full refunds will be issued if the service did not meet the agreed-upon criteria.
  • Method of Refund: Refunds will be processed to the original payment method or as store credit, based on your preference.

Exceptions and Special Cases

We are not liable for service interruptions caused by events beyond our control, such as natural disasters or pandemics. Clients are responsible for providing accurate information and cooperating with our team during the service process.

Contact Information

For questions or refund requests, please contact us at:

Policy Changes

We reserve the right to amend this policy. Clients will be notified of any changes via email or our website.

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